Mobile crisis services are provided following a phone assessment to determine if a mobile visit is needed. If a mobile response is required, a team of trained mental health staff can provide mental health services to individuals within their own homes, schools, and workplaces, and at other sites outside the traditional clinical setting. This service provides for a rapid response and works to assess the individual, resolve crisis situations, and link people to needed services.

If a mobile crisis team is dispatched to your location, you can expect 1 or 2 licensed mental health providers to arrive and talk with you. They will work to understand your situation and help you determine what you need to do to resolve the crisis.

Their hope will be to provide you with strategies to cope with your immediate situation and leave you with resources that you can follow up with following their time with you.

If they determine that you may need to be hospitalized in order to resolve your mental health and substance use needs, they can make this recommendation and arrange for transportation. They cannot guarantee that you will be admitted to the hospital based on their recommendation – only the hospital Emergency Room can approve you for hospitalization. And they will not be able to transport you – if you are unable to get to the hospital on your own, you may need to be transported by emergency medical services, law enforcement, or other methods.